On April 13, I wrote SunPass:

Dear Sunpass, I'm sure it's unintentional, but even though I returned my
rental car, removed and destroyed my SunPass Mini, you are still
charging my cc weeks later. Attached is the final bill from Thrifty, and
the car was returned before noon on March 26th. I read and followed all
the Black Box instructions that came with the transponder, and did
everything listed in the web FAQ. I completely removed the Sunpass from
the windshield, wadded it up and put in my pocket, then my suitcase. ---

As you can see, after noon on the 26th, the billing no longer refers to
my Sunpass, but only to the license plate of the Thrifty rental car I no
longer had, and the pictures show no SunPass, only the license plate.
---
My 10 tolls during the week I was there total $9.68, but you have
charged me $60. Please refund the $50 difference to my credit card.
Thank you. Transponder: 11111111111 Account: 111111111 ---

The other 48 or so charges that are NOT mine total about $50.42
Sincerely,

It only took 2 weeks for other renters to put 50 dollars in tolls on the
pass.

I could have also removed the car and my credit cafd from my account,
but those steps are not listed in the Black Box instructions that came
with the Sunpass, nor in the webpage about returning a rentals. I only
used my laptop once while in Florida and I hate doing things on the
phone. But it might still be a good idea. It would have kept this from
happening, and I would have had only 10.24 in the account, but even that
I guess is would be reason enough to close the account.

I've looked to see the progress every couple days. Within 2 days the
category changed from the one I chose, Payment/Refund, to Dispute/Toll.
Their software might have done that, I don't know. I didn't consider it
a dispute until and unless they didn't give me the refund.

Friday night I see that at [Friday] 04/19/2024 13:42:40 they marked it
Closed:
Thank you for contacting the SunPass Customer Service Center regarding
your toll dispute. We apologize for the inconvenience. We have reviewed
your account activity and applied an adjustment in the amount of $58.24.
[It had been about 8 dollars] You may view the balance adjustment and
your account balance by logging into your account on www.SunPass.com.
You can retrieve your toll activity in 90 day increments up to 36 months
just by entering the corresponding start and end dates.

My positive balance is now $60.32 But I still don't have the money!!
Aha, Google points to the FAQ which says I can get a refund but it only
mentions closing my account. I was going to leave it open for future
years, but I have EZ-Pass now too, and I guess it would be simpler to
use that, if I remember to take it with me.

EZ-Paass required putting in $25 to start! Instead of Sunpass requiring
5 to buy the mini and minimum 10 all the time if you use auto-fill.

One thing nice about the Sunpass webpage is that it doesn't log you off
for a long time.

Thanks for the suggestions in an earlier thread.

In article <h4p62jtne30q8ev7fijvhak719oo8usmcc@4ax.com>, NONONOmisc07
@fmguy.com says...
>
> On April 13, I wrote SunPass:
>
> Dear Sunpass, I'm sure it's unintentional, but even though I returned my
> rental car, removed and destroyed my SunPass Mini, you are still
> charging my cc weeks later. Attached is the final bill from Thrifty, and
> the car was returned before noon on March 26th. I read and followed all
> the Black Box instructions that came with the transponder, and did
> everything listed in the web FAQ. I completely removed the Sunpass from
> the windshield, wadded it up and put in my pocket, then my suitcase. ---
>
>
>

I do not drive out of state very often. Is there ways to get from one
part of the states without going on a toll road ?
There are only two toll roads I have been close to in the state but I do
not go on them.

On 4/20/2024 11:54 AM, Ralph Mowery wrote:
> In article <h4p62jtne30q8ev7fijvhak719oo8usmcc@4ax.com>, NONONOmisc07
> @fmguy.com says...
>>
>> On April 13, I wrote SunPass:
>>
>> Dear Sunpass, I'm sure it's unintentional, but even though I returned my
>> rental car, removed and destroyed my SunPass Mini, you are still
>> charging my cc weeks later. Attached is the final bill from Thrifty, and
>> the car was returned before noon on March 26th. I read and followed all
>> the Black Box instructions that came with the transponder, and did
>> everything listed in the web FAQ. I completely removed the Sunpass from
>> the windshield, wadded it up and put in my pocket, then my suitcase. ---
>>
>>
>>
>
> I do not drive out of state very often. Is there ways to get from one
> part of the states without going on a toll road ?
> There are only two toll roads I have been close to in the state but I do
> not go on them.

Google Map's directions options includes checking a box to use routes
that avoid toll roads. If you're not familiar with Google Maps, there's
a Google Maps app for both android and apple. You can also navigate to
it on a web browser. Enter an address and when the map reloads, you'll
see an option for directions. Select that and put in a start location
and a destination then select the automobile icon near the starting
location. Scroll down till you see the word Options and click on that.
The rest of what to do next is obvious.

On 4/20/2024 12:19 PM, Retirednoguilt wrote:
> On 4/20/2024 11:54 AM, Ralph Mowery wrote:
>> In article <h4p62jtne30q8ev7fijvhak719oo8usmcc@4ax.com>, NONONOmisc07
>> @fmguy.com says...
>>>
>>> On April 13, I wrote SunPass:
>>>
>>> Dear Sunpass, I'm sure it's unintentional, but even though I returned my
>>> rental car, removed and destroyed my SunPass Mini, you are still
>>> charging my cc weeks later. Attached is the final bill from Thrifty, and
>>> the car was returned before noon on March 26th. I read and followed all
>>> the Black Box instructions that came with the transponder, and did
>>> everything listed in the web FAQ. I completely removed the Sunpass from
>>> the windshield, wadded it up and put in my pocket, then my suitcase. ---
>>>
>>>
>>>
>>
>> I do not drive out of state very often. Is there ways to get from one
>> part of the states without going on a toll road ?
>> There are only two toll roads I have been close to in the state but I do
>> not go on them.
>
> Google Map's directions options includes checking a box to use routes
> that avoid toll roads. If you're not familiar with Google Maps, there's
> a Google Maps app for both android and apple. You can also navigate to
> it on a web browser. Enter an address and when the map reloads, you'll
> see an option for directions. Select that and put in a start location
> and a destination then select the automobile icon near the starting
> location. Scroll down till you see the word Options and click on that.
> The rest of what to do next is obvious.

Sure, you can avoid tolls just about anywhere, but do you want to? I'm
just south of Tampa Bay and the Sunshine Skyway Bridge. Toll is $1.16
each way. I can easily about it by adding about 60 miles and 90 minutes
to my trip. Where I go is about 30 miles. Avoiding the bridge is 74
miles and adds 45 minutes.

Other places may not be as dramatic, but you can also pay cash for the
toll, I think $1.50.

In article <6623f65e$0$6546$882e4bbb@reader.netnews.com>, esp@snet.xxx
says...
>
> Sure, you can avoid tolls just about anywhere, but do you want to? I'm
> just south of Tampa Bay and the Sunshine Skyway Bridge. Toll is $1.16
> each way. I can easily about it by adding about 60 miles and 90 minutes
> to my trip. Where I go is about 30 miles. Avoiding the bridge is 74
> miles and adds 45 minutes.
>
> Other places may not be as dramatic, but you can also pay cash for the
> toll, I think $1.50.
>
>

I am sure you could get to most places with out the toll roads. I was
just thinking along the lines you mentioned. Some toll roads near where
I live are parallel to interstates that are not toll for most of the
way. You save very little time but there are less cars and trucks on the
toll road.
With the price of gas being what it is if you save 60 miles then you
save lots of money by paying the toll.

I do not normally use Google maps but do use the GPS in the car. I will
have to check to see if there is a toll road skip check block.

On 2024-04-20, Ralph Mowery <rmowery42@charter.net> wrote:
> In article <h4p62jtne30q8ev7fijvhak719oo8usmcc@4ax.com>, NONONOmisc07
> @fmguy.com says...
>>
>> On April 13, I wrote SunPass:
>>
>> Dear Sunpass, I'm sure it's unintentional, but even though I returned my
>> rental car, removed and destroyed my SunPass Mini, you are still
>> charging my cc weeks later. Attached is the final bill from Thrifty, and
>> the car was returned before noon on March 26th. I read and followed all
>> the Black Box instructions that came with the transponder, and did
>> everything listed in the web FAQ. I completely removed the Sunpass from
>> the windshield, wadded it up and put in my pocket, then my suitcase. ---
>>
>>
>>
>
> I do not drive out of state very often. Is there ways to get from one
> part of the states without going on a toll road ?
> There are only two toll roads I have been close to in the state but I do
> not go on them.

Why? Don't you believe in paying for what you use?

--
Cindy Hamilton

In alt.home.repair, on Sat, 20 Apr 2024 11:54:40 -0400, Ralph Mowery
<rmowery42@charter.net> wrote:

>In article <h4p62jtne30q8ev7fijvhak719oo8usmcc@4ax.com>, NONONOmisc07
>@fmguy.com says...
>>
>> On April 13, I wrote SunPass:
>>
>> Dear Sunpass, I'm sure it's unintentional, but even though I returned my
>> rental car, removed and destroyed my SunPass Mini, you are still
>> charging my cc weeks later. Attached is the final bill from Thrifty, and
>> the car was returned before noon on March 26th. I read and followed all
>> the Black Box instructions that came with the transponder, and did
>> everything listed in the web FAQ. I completely removed the Sunpass from
>> the windshield, wadded it up and put in my pocket, then my suitcase. ---
>>
>>
>>
>
>I do not drive out of state very often. Is there ways to get from one
>part of the states without going on a toll road ?

If you're only going a block away there is! LOL.

There are city streets and there are some free xways, but traffic around
Miami is very heavy. Even on 7 miles of I-95, if you take toll lanes
there is a charge, although the charge varies with time or traffic and
it's posted on a lit up sign above the road, which I tried to read but
was never sure what it said. On one trip at 11PM some charges were
Zero, but I don't know which ones.

And I'm not sure you can get from the east coast the west coast in
southern florida with paying a toll. Hmm, it seems the Tamiami Trail
(TAMpa to miAMI) is free (but the road farther north is definitely not)
, but since they no longer have toll booths, it's hard to tell. Once I
saw a sign that I was going on a toll road but I think by then it was
too late.

I don't mind paying $10 -- that's not much compared to the airfare and
the car rental -- and even if I had Pay-by-Plate which iiuc charges the
highest rate they have, it would have been lss than $20, I think, but 60
is too much.

Because there was only one toll booth during the whole trip and I forgot
to check if the Sunpass would work there, I also wasn't sure until the
trip was over, when I had time to find my bill** that I had put the
Sunpass sticker in the right place. Instructions with it were iirc to
put it to the right of the (left?) side mirror, but online it showed it
just to the right of the center mirror, and then it had special
instructions for 12 makes of car, and some cars where you had to get one
that mounts where the front license plate goes.

**Couldnt' remember my userid or password until I had time to relax.
I've recently started using a new app to take notes and it took a while
to remember to look there. (It came free with MyPhoneExplorer and I'd
never used it before but it's good for spoken notes. Only on Android.)

One time I took the city streets, through Coconut Grove and other ritzy
places, and I like that, but not all the time.

>There are only two toll roads I have been close to in the state but I do
>not go on them.

In alt.home.repair, on Sat, 20 Apr 2024 16:16:12 -0400, micky
<NONONOmisc07@fmguy.com> wrote:

>And I'm not sure you can get from the east coast the west coast in
>southern florida with paying a toll. Hmm, it seems the Tamiami Trail
>(TAMpa to miAMI) is free (but the road farther north is definitely not)

Wikipedia has a list of toll roads in Florida, but it's not much help
since it's a list, not a map. I don't konw where those roads are.

And I knew about turning off tollroads on google maps. Tou can also turn
off highways, but like I say, I was willing to pay the Sunpass rate.

>, but since they no longer have toll booths, it's hard to tell. Once I
>saw a sign that I was going on a toll road but I think by then it was
>too late.

In article <66240407$0$2422109$882e4bbb@reader.netnews.com>,
hamilton@invalid.com says...
>
> > I do not drive out of state very often. Is there ways to get from one
> > part of the states without going on a toll road ?
> > There are only two toll roads I have been close to in the state but I do
> > not go on them.
>
> Why? Don't you believe in paying for what you use?
>
>
>

I pay gas tax to pay for the roads I drive on. The toll roads around
here do not go very far and not worth it to me. I all so pay tag tax on
the car and county tax just to own it every year.

On 4/20/2024 4:34 PM, Ralph Mowery wrote:
> In article <66240407$0$2422109$882e4bbb@reader.netnews.com>,
> hamilton@invalid.com says...
>>
>>> I do not drive out of state very often. Is there ways to get from one
>>> part of the states without going on a toll road ?
>>> There are only two toll roads I have been close to in the state but I do
>>> not go on them.
>>
>> Why? Don't you believe in paying for what you use?
>>
>>
>>
>
> I pay gas tax to pay for the roads I drive on. The toll roads around
> here do not go very far and not worth it to me. I all so pay tag tax on
> the car and county tax just to own it every year.
>
Depending on time of day and traffic, when I go around Washington DC I
may pay to use the express lanes. In New Jersey, I will pay to use the
turnpike or Garden State Parkway most times instead of the alternates.
I've never paid tolls in GA, SC, NC, VA. In DE there are some express
lanes I've paid to use.

On a leisurely vacation ride, back roads and secondary roads are fine.
When I go north, I just want to get there as fast as possible.