PROFESSIONAL SUMMARY
Information Technology Professional with 12 + Years of Software
Development experience with a Masters Degree in Cybersecurity
Management. CRM application in Access for a tax preparation service.
Wrote mass email software in Microsoft Access VBA, and client notes
software. Programmed database in for accounting firm CRM, billing, and
e-mail management in Access. Programmed database for archeology
department site management function at Purdue in Access. Perform 1-2-1
mentoring of junior team members to improve performance. Adheres to high
standards and expects others to adhere to high standards also. C#. OS
imaging and installation. Application break/fix. Services break/fix.

SKILLS & CERTIFICATION
• C#
• Lead by personal example.
• Support organizational goals and objectives
• Daily 1-2-1 mentoring of junior team
members to improve performance
• Adhere to high standards and expect the
Same from others
• CompTIA A+
• CompTIA Server+
• CompTIA Security+
• Google Project Management Certification
• Inactive SECRET clearance
• VPN break/fix
• ASP.NET MVC
• LAN/WAN support
• Windows Imaging and Installation
• Digital VAX DCL/VAX Basic
• HTML/CSS/JavaScript
• SQL Server
• ASP.NET MVC
• DevSecOps
• Agile/Scrum
• Git
• Hardware break/fix
• ServiceNow
• Mobile device support
• VPN break/fix
• Windows Imaging and Support
• SCCM and Exchange Server
• LAN/WAN Support
• Daily accountability call.
• Support organizational goals and objectives.

EDUCATION
• Masters Degree Cybersecurity Management; Purdue University Global; 2021
• Masters Degree Information Technology with concentration in
Informatics; University of Maryland University College; 2011
• Bachelor of Science in Biochemistry; University of Pennsylvania; 1993

PROFESSIONAL EXPERIENCE

***** November 2022 to June 2023
Lead Desktop Administrator
• Imaging/deployment/validation. VPN break/fix.
• LAN/WAN connections and maintenance. Software break/fix
• Application installation/deployment
• Manage and maintain all installed systems, networks, software,
hardware and services.
• Mobile Device Maintenance and Support
• Hardware, software, systems and network support.
• Daily accountability call. Mentor and develop junior team members.
• Support organizational mission, goals and objectives.

***** September 2016 to March 2022
Lead IT Support
• CRM application in Access for a tax preparation service
• Wrote mass email software in Microsoft Access VBA, and client notes
software
• Programmed database in for accounting firm CRM, billing, and e-mail
management in Access
• Programmed database for archeology department site management function
at Purdue in Access
• Taught Federal government personnel how to perform hardware repair and
replacement
• Hardware repair and support
• Level 2 Helpdesk

***** July 2008 to February 2012 Lead IT Specialist
• Installed and maintained VoIP phone network Maintained Cisco Call
Manager installation and JNN Run Ethernet cable to offices

***** January 1997 to September 2003
Software Developer
• Program inventory control, order entry, contract entry, general
ledger, accounts payable and accounts receivable in Visual Basic.
Transfer 300 MB of text data from a legacy DEC mainframe to PC running
SQL Server
• Wrote software to automatically transfer data to flat files, then
automatically create and load SQL tables with transferred data
• Wrote software to automatically create file maintenance, file display
and file listing programs for transferred data
• Applications interfaced with transferred data automatically without
manual modification
• Patch and upgrade OS, applications, and hardware for computers
• Run antivirus and firewall Run Exchange Server and SQL Server
• Backup and restore data for users